civanoNET

The Civano Coffee House is now providing WISP Internet services CivanoNET high speed internet to The Community of Civano, and parts of Sierra Morado.

Customers of the CivanoNET WISP will receive 2 @Civano.com email addresses Additional email accounts are $2/Mo per additional address.

What sets our service apart from the large ISP’s?
Our tower uses ePMP GPS Sync technology that allows us to provide the highest throughput, and lowest latency. We will not over subscribe our tower or services.
We provide top-notch ISP services to our community with personal service no large ISP can provide. Being a small local ISP our service techs live in the neighborhood and will be able to provide a level of service unmatched by the big ISP’s currently serving our area. Customers will have 24/7 phone support (520-441-7401) and the ability to come pay your bill during normal business hours at the coffee house. No endless phone maze menu, When you call in you are directed directly to a human in our office in Civano that has a clue, and has the ability to fix your issue or wake up someone who can be dispatched to your home even in his pajamas if needed within minutes (depending on the urgency, and your schedule), not in days or weeks with an unrealistic time frames.

Our WISP tower is located on top of the coffee house and will require direct line of site to our tower from your rooftop. If your lucky enough to live close to the Coffee House you may be able to place your modem in a window facing the coffee house and receive a signal. We have Multi-Gigabyte Fiber to supply our WISP with plenty of shared bandwidth to our customers, with the option to spin up 24 10Gibt additional fibers if needed, along with adding additional sector antennas as we grow. Our Fiber is connected directly to the Phoenix NAP with a 99.999% uptime guarantee by the local company that is contracted to maintain our fiber.

Standard Home Service: Suitable for basic home use, Netflix and streaming TV, E-Mail, Web Surfing Etc.
StandardHome-50 up to 50Mbits Down / 10Mbits up for $49.95 a month (+ 8.1% sales tax) No hidden or mystery fees randomly added to your account. VoIP priority on all accounts, followed by streaming video, then web page browsing.
Install:  $99
WiFi Router (if you do not have a compatible router already) $59.95
We suggest that you use a newer 2.4Ghz home router as they have the best wall penetration to cover your entire home. 5.XGhz routers do not penetrate walls very well and may cause interference with your service, as well as disappoint you in the long run.

Business Class Service: Suitable for business use.
Business Customers demand a higher level of service for Credit Card processing, cloud apps, VPN, and a dedicated managed IP infrastructure. Your packets are reserved to the highest priority on our network and trump all other users so you never skip a beat. 10 Minute average time to truck roll if necessary, along with direct cell phone access to our technical staff for any network/computer configuration/equipment installs. Service related or not, we are here to help.
(non service related calls are billed at $50 an hour, and you get 2 Nerds on site)
Business-50 up to 50Mbits Down / 10Mbits up for $99.95 a month (+ 8.1% sales tax) No hidden or mystery fees randomly added to your account. VoIP priority on all accounts, followed by streaming video, then web page browsing.
Install:  $99
WiFi Router with 4 port managed Ethernet switch $59.95

Business VLAN Need to be on your company network?
We can supply you with a dedicated secure VLAN directly to your office for an additional $99 a month charge. Much like a dedicated point to point T1/DS circut VLAN service is much faster and more secure than a VPN as it does not require your work to open ports to the world from inside their network. We will supply you with a secure box that your network, or IT engineer can install at your office that creates a secure point to point tunnel that all your traffic is routed through. We also work with your IT department to install the box and provide a copy of the config for them to review so they know it is a secure tunnel between you and the office. Because this service is managed by our fiber provider your IT department will not have access into the box itself. Call for more details on this service.

FiberWave Home Service: (Compatible with our FiberVision TV Services Coming Soon) Suitable for basic home use, Netflix and streaming TV, E-Mail, Web Surfing Etc. Recommended for Gamers, VPN, and power users as there is better latency. We also keep an extra tower on site incase of failure or lightning strike and can be up shortly after such an event.

FiberWave-50 up to 50Mbits Down / 10Mbits up for $59.95 a month (+ 8.1% sales tax) No hidden or mystery fees randomly added to your account. VoIP priority on all accounts, followed by streaming video, then web page browsing.
Install:  $120
WiFi Router: $49.95 We do not allow customer supplied WiFi hotspots, or routers with our FiberWave Service as it is an integrated managed solution engineered to provide solid service throughout your home. Additional fully integrated WiFi “repeaters” are $49.95 each if needed for larger homes.

 FiberWave-75 up to 75Mbits Down / 15Mbits up for $79.95 a month (+ 8.1% sales tax) No hidden or mystery fees randomly added to your account. VoIP priority on all accounts, followed by streaming video, then web page browsing.
Install:  $120
WiFi Router: $49.95 We do not allow customer supplied WiFi hotspots, or routers with our FiberWave Service as it is an integrated managed solution engineered to provide solid service throughout your home. Additional fully integrated WiFi “repeaters” are $49.95 each if needed for larger homes.

FiberWave-100 up to 100Mbits Down / 20Mbits up for $109.95 a month (+ 8.1% sales tax) No hidden or mystery fees randomly added to your account. VoIP priority on all accounts, followed by streaming video, then web page browsing.
Install:  $120
WiFi Router: $49.95 We do not allow customer supplied WiFi hotspots, or routers with our FiberWave Service as it is an integrated managed solution engineered to provide solid service throughout your home. Additional fully integrated WiFi “repeaters” are $49.95 each if needed for larger homes.

Please e-mail [email protected] if you would like us to provide a free in home site survey to see if we can provide you with services.

FiberVision TV service Coming Soon!.
500+ channels of TV $59.95 Month for first set top box $16 a month for additional boxes.

FiberWave Techno Nerd Plan:
Priority Services* Up to 200Mbits Call for pricing, and restrictions.

Speeds are “Up To”
*Priority services gives you priority over our shared tower, meaning your packets are sent and received at the highest level, for an additional fee we can provide a dedicated point to point connection in which you are not on the shared tower and will not experience diminished speeds during peak times.
** Equipment is owned by us, there is no rental charge, but if you decide to cancel your service we will schedule to come and remove it for you. If we are unable to retrieve the equipment there will be a $150 charge.

We do not allow Web Servers, FTP Servers, peer to peer bulk file sharing servers, Darknet servers, Pirate Bay servers, music/movie file distribution, or distribution of illegal material, malware bulk spam or unsolicited marketing email. If we notice “excessive” uploading without explanation we may limit your service until an explanation is provided. “Excessive” is at our deccretion and basically means use that is impacting other users ability to enjoy our service. Up to speeds are the maximum speeds you will receive.